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Hong Kong Law Reform Commission

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Chapter 3 - The family dispute resolution system in England and Wales


"As a non-adversarial dispute resolution process, family mediation is guided by the assumption that separating and divorcing couples can reach an agreement fair to both parties through their own negotiation. It has gained acceptance over the years and is now practised in a growing number of countries .... " [103]


3.1 In our Consultation Paper, we reviewed in detail the non-adversarial dispute resolution approaches adopted in various jurisdictions, including: England;[104] Australia and New Zealand;[105] Canada and the United States;[106] Mainland China, Japan and Singapore.[107] In this report, we focus on the dispute resolution systems of England and Wales, and, in the next chapter, Australia and New Zealand, as a number of our final recommendations are based on particular aspects of these systems.


Background: the value of mediation



3.2 Before embarking on our review of these overseas models, it is useful to reiterate the objectives of the mediation process as outlined in Chapter One. Parker and Parkinson note that mediation encourages direct communication between the spouses and encourages them to negotiate future arrangements for the children.[108] Mediation can help where an “emotional” divorce has not yet taken place in conjunction with the legal and financial divorce. If the “emotional divorce” does not take place then the spouses may “remain enmeshed in conflict with harmful consequences not only for themselves but also for their children”.[109]

3.3 Parker and Parkinson stress early intervention, as “research clearly indicates that if access is not agreed at an early stage it is more difficult to establish regular access subsequently, after contact has been broken between the children and the parent who left home.” [110] Another research finding was that the arrangements parents make at the time of separation generally set the pattern for the future.[111] Parker and Parkinson suggest that mediation should take place while the parties await a grant of legal aid or a court hearing date to be set. They conclude that:

“ideally [mediation] and legal advice should proceed in tandem, each helping the other to provide the maximum assistance to couples in the process of separation and divorce.” [112]


3.4 The writers also note that suggestions about children’s needs and feelings may be more acceptable to parents if they are offered by a neutrally placed mediator who has an explicit professional concern for the family as a whole.[113]

3.5 Davis has suggested that the introduction of formal mediation appointments by the court is important, because such procedures “provide a tangible manifestation of the court’s commitment to a settlement seeking approach.” Other commentators note that mediation should not be seen merely as an efficient processing of a dispute. As most cases settle anyway, mediation should be assessed in terms of its impact on the timing and quality of divorce settlements.[114]

England and Wales


Children Act 1989


3.6 English family laws, especially since the Children Act 1989, “have been moving away from the traditional adversarial notions of rights and justice towards that of welfare.” [115] The changed emphasis on incompatibility rather than fault is more likely to promote negotiation.[116] In principle, it should also lead to a reduction in the number of contested cases that the adversarial system would otherwise have to deal with.[117]

3.7 The focus of the English system has been on encouraging mediation as a way of resolving matrimonial disputes before proceedings for divorce get under away. The arrangements for the children will be expected to be determined before a divorce order can be applied for or made. The fact that such arrangements have been made will also be evidence that the marriage has broken down irretrievably.

Practice direction


3.8 To reflect the changes of the Children Act 1989, a Practice Direction was issued in 1992 which provides that a district judge, at any time while considering arrangements for children, can direct that the parties attend a “conciliation” appointment.[118] Under the terms of the Practice Direction, the district judge attends with the parties and their legal advisers. If the dispute is not settled at the initial meeting before the district judge and welfare officer, the parties alone attend before the welfare officer. If the conciliation is unsuccessful, the Practice Direction provides that:

“the district judge will give directions (including time-tabling) with a view to the early hearing and also disposal of the application. In such cases the district judge and court welfare officer will not be further involved in that application.” [119]


3.9 If the conciliation appointment has been concluded, the district judge who had been considering the arrangements for the children will issue a certificate that the court has complied with section 41 of the English Matrimonial Causes Act 1973.[120]

Impact of the special procedure


3.10 The special procedure system, under which undefended divorces were granted without the parties’ attending, applies to the vast majority of divorce petitions.

3.11 Initially, a children’s appointment system was also introduced, so that the children’s upbringing could be fully investigated.[121] However, in a schedule to the Children Act 1989, the children’s appointment provision was abolished.[122] Now the arrangements for the children are examined in private, “and almost invariably in the absence of the parties or their representatives by a district judge whose role is greatly circumscribed”.[123]

Family Law Act 1996


3.12 In 1995, the Lord Chancellor’s Department, in a White Paper, Looking to the Future - Mediation and the Ground for Divorce,[124] suggested the following reforms:

(1) a “no fault”, “process over time” divorce process should be introduced

(2) there should be increased information about the divorce process through mandatory divorce information sessions

(3) couples would be expected to use mediation rather than litigation to resolve their disputes about divorce and ancillary matters

(4) couples in receipt of legal aid would have to use mediation unless they come within exclusion criteria (for example, violence), and

(5) legally-aided clients will have limited access to legal advice and no representation on the basis that mediation will have resolved their disputes.


3.13 The Family Law Act 1996 was framed to implement the proposals contained in the White Paper. Part I of the Act deals with the general principles of the legislation and Part II with changes to the substantive law on divorce and separation.[125] Part III introduced amendments to the Legal Aid Act 1988 to include legal aid for mediation in family matters.[126]

3.14 Although the legislation was enacted in July 1996, the timetable for its implementation was anticipated to be much later. This was to give time for various pilot projects on information sessions and mediation to proceed and be evaluated.[127] The first information meeting pilot project commenced in June 1997 in five locations. More pilots were launched in October 1997 and January 1998.[128]

Information meeting


3.15 Section 5 of the Family Law Act 1996 provides that a statement of marital breakdown must be filed by a party or the parties before a marriage will be taken to have broken down irretrievably.

3.16 Section 8 of the Act provides that the party making such a statement must attend a compulsory information meeting not less than three months before making the statement,[129] and that the other party must attend before making any application with respect to a child of the family to the court or contesting any application.

3.17 It was intended that further details of the scheme were to be contained in subsidiary legislation. In particular, the regulations would specify what information about marriage support services, the importance of the welfare of the child, mediation, the availability of independent legal advice, legal aid, and the divorce process would be furnished to the parties at the section 8 information sessions.[130] It was also provided that parties would have the opportunity of attending a marriage counsellor after the information meeting.[131]

3.18 Under the Family Law Act scheme, parties were to receive relevant information through three possible avenues: the section 8 information meetings noted above, as well as through lawyers[132] and the courts who could refer the parties for an information meeting about mediation.[133] This latter information meeting was distinct from the information meeting provided under section 8,[134] and was more like a preliminary meeting prior to an intake session for mediation. Its purpose was to enable “an explanation to be given of the facilities available to the parties for mediation ... and of providing the parties with an opportunity to agree to take advantage of those facilities.” [135]

Legal aid for family mediation


3.19 In England, mediation was perceived as the preferred method of dispute resolution for divorce and children’s cases, which had for some time been consuming a disproportionate share of the legal aid budget. The Lord Chancellor therefore proposed in a green paper on legal aid[136] that suppliers of mediation would be eligible for contracts for legal aid services.[137] It was intended that funding for this scheme would come from monies diverted from the legal aid funding of litigation.

“The Government does consider ... that family mediation is both more effective and more suited to resolving the kinds of problems that arise in most family cases than representation in negotiations by solicitors, or litigation.” [138]

Refusal to mediate


3.20 Mediation would not be compulsory but advisers would have to record acceptable reasons for refusal to mediate.[139] Acceptable reasons would be listed in guidelines and include cases involving domestic violence or care orders.[140] So, “point blank refusal to mediate would not be considered a good reason, and the solicitor [on legal aid] would not be able to represent a client who could offer no reason for their decision not to choose to mediate.” [141] This approach was taken because research had indicated that at least one party usually started off by refusing even to consider mediation, but once they had visited a mediation service and had received a personal explanation of how mediation worked and of its benefits, they would change their minds and would be willing at least to attempt mediation.[142]

Family Law Act 1996 and mediation


3.21 The provisions relating to mediation were contained in Part III of the Act.[143] Section 27(3) of the 1996 Act provided that legal aid for mediation would not be granted unless “mediation appears to the mediator suitable to the dispute and the parties and all the circumstances.” The Act also provided that a person should not be granted legal representation unless he had attended a meeting with a mediator to determine the suitability of mediation and if it was suitable, “to help the person applying for representation to decide whether instead to apply for mediation.”[144] Relevant exceptions were proceedings under those parts of the Children Act 1989 which dealt with protection. Provision was made in section 28(3) for the legally assisted person to pay a contribution towards the costs of mediation.

3.22 Much of the detail involved in legal aid for family mediation was left to the regulations.[145] These provided that the mediator should assess the means of the client before providing mediation. Notwithstanding any privilege between them, the mediator was not precluded from disclosing to the Legal Aid Board any information which related to mediation provided to a legally assisted person which would enable the Board to discharge its functions.[146]

3.23 The Act stipulated that any contract for the provision of mediation should require that the mediator comply with a code of practice.[147] The mediator would be required to:

“have arrangements designed to ensure that the parties are encouraged to consider:
(a) the welfare, wishes and feelings of each child; and
(b) whether and to what extent each child should be given the opportunity to express his or her wishes and feelings in the mediation.” [148]


Access to Justice - the Woolf reports


3.24 The changes in England proposed in the family dispute resolution system and the legal aid system were paralleled by changes proposed in the civil justice system of the courts.

3.25 Lord Woolf, in his interim report on the civil justice system in England and Wales,[149] criticised the present court system as being unequal, expensive, uncertain, slow, complicated, fragmented and adversarial. He stated that, “the key problems are cost, delay and complexity which stem from the uncontrolled nature of the litigation process.” [150]

3.26 Although Lord Woolf did not deal specifically with reform of the family court system in his interim report, his proposed reforms have relevance for case management, and for making alternative systems of dispute resolution (ADR) available, and for encouraging their use. The first pertinent recommendation is:

“Where there is a satisfactory alternative to the resolution of disputes in court, use of which would be an advantage to the litigants, then the courts should encourage the use of this alternative; for this purpose, the staff and the judiciary must be aware of the forms of ADR which exist and what can be achieved.” [151]


3.27 Lord Woolf recognised that “the role of ADR can be of great value to the parties and the court in achieving expedition and in the saving of expense to the parties and the saving of resources for the court.” [152] His objectives included that:

(a) the parties should settle their disputes before resorting to court whenever it is reasonable to do so. Where litigation is unavoidable, it should be conducted with a view to encouraging settlement at the earliest appropriate stage, and

(b) where there is an appropriate ADR mechanism which is capable of resolving a dispute more economically and efficiently, then the parties should be encouraged not to commence or pursue proceedings until after they have made use of that mechanism.[153]

Legal Aid


3.28 Lord Woolf recognised that the absence of legal aid for ADR might be a reason for its relatively low use. He suggested that the use of an ADR scheme, if available, should be taken into account when a legal aid certificate for court was being considered.[154]

3.29 In his final report, Access to Justice,[155] Lord Woolf recommended legal aid funding for pre-litigation resolution of disputes and for ADR. It was proposed that at the case management conference and pre-trial review, the parties should be required to state whether the question of ADR had been discussed and, if not, why not, and if so, with what result. In deciding on the future conduct of a case, it was proposed that the judge should be able to take into account the litigant’s unreasonable refusal to attempt ADR. Additionally, the court should take into account whether the parties behaved unreasonably in the course of ADR.

3.30 Lord Woolf recognised that lawyers may interpret a suggestion to use ADR as a sign of weakness. Therefore, he encouraged judges to suggest to the parties that substantial costs might be avoided by the use of ADR. This was only to occur when the parties had not discussed ADR. Lord Woolf reserved for consultation the question of whether an unreasonable refusal to resort to ADR should be a relevant factor in deciding costs. In his final report he suggested that orders for costs should reflect not only the outcome of proceedings, but also the way in which the parties or their legal representatives had conducted their cases.

3.31 Other recommendations included that the Lord Chancellor and the Court Service should treat as one of their responsibilities promoting the benefits of ADR to the public. Lord Woolf’s reports stressed the need for the system to become more responsive to the needs of litigants. This would be achieved by providing more information to litigants through leaflets, videos, telephone helplines and information technology. Court staff should provide information and help to litigants on how to progress their cases, and there would be ongoing monitoring and research on litigants’ needs.[156]

Response of the Law Society


3.32 The English Law Society conceded that it may be legitimate to require parties to consider mediation before using the courts in circumstances where mediation could be justified on the ground of cost effectiveness and where it did not undermine public confidence.[157]

Restrictions on access to justice


3.33 The Law Society accepted that “the state’s obligation to provide an authoritative means of resolving disputes need not imply unrestricted access to the courts for all disputes.” [158] However, in the Society's view, any restriction must apply to all potential litigants not just to those who are legally aided. In their view, this would ensure equal access to justice and avoid alternative schemes degenerating into second-rate alternatives used only by the poor.[159] To ensure fairness, which requires equal access and choice, compulsory mediation was unacceptable, however.[160]

Settlement by lawyers


3.34 The Law Society urged more measures to promote earlier settlements.[161] In defence of solicitors, it said that if they were only motivated by money, they would not settle 95% of cases, albeit at a late stage. The Society acknowledged that court-door settlements were particularly inefficient as they do not save very much in costs unless the trial was scheduled to last some weeks, as brief fees and cancellation fees for experts often still had to be paid.[162]

Court-annexed mediation


3.35 The Law Society was disappointed that Lord Woolf did not make specific recommendations on a court-based pilot project in mediation. In the Society's view, until there was more research into ADR, and a wider network of mediators available, a judge would not be able to properly assess a litigant’s refusal to undergo ADR.[163] The Law Society recommended that proper funding should be provided for experimental schemes on court-annexed mediation, “to gather enough experience to demonstrate what benefits can be secured.” [164]

More recent developments

Part II of the Family Law Act 1996


3.36 In January 2001, the Lord Chancellor announced[165] that Part II of the Family Law Act 1996, which had not yet been implemented, did not meet Government objectives of saving marriages or helping divorcing couples to resolve problems with a minimum of acrimony. The announcement said that the Government would therefore ask Parliament to repeal Part II of the Act in due course.

3.37 As we noted earlier in this chapter, the provisions of Part II of the Family Law Act 1996 proposed to change the arrangements for divorce so that a no-fault, "process over time" procedure would be introduced to replace the existing system. However, the Government has now concluded that "[t]he complex procedures in Part II would be likely to lead to significant delay and uncertainty in resolving arrangements for the future." [166] The Government was concerned that this delay would not be in the best interests of either couples or their children. The Lord Chancellor was quoted as saying that:

"The Act's complexity is likely to cause a great deal of uncertainty over the divorce process which will be unhelpful for families at what is always a difficult and emotional time." [167]

Information meetings


3.38 Also central to Part II of the Act were the compulsory information meetings proposed under section 8 of the Act, which were intended (as it proved, perhaps unrealistically) to serve the dual purpose of helping couples either to save their marriages or to end them with minimum distress and acrimony. In relation to these, the announcement stated that:

"Different types of information meetings have been tested in pilot schemes for two years. But the research concludes that none of the six models of meeting was good enough for the implementation of Part II on a nationwide basis." [168]


3.39 The research had indicated that, although those attending the meetings had valued the provision of information, the particular models of information meetings that were piloted in England were not effective in helping most people to save their marriages (one of the emphasised objectives of the meetings), as the meetings came too late. The evidence showed that the meetings tended to incline those who were uncertain about their marriage towards divorce. Other shortcomings with the information meeting models that were piloted were that:

"They were too inflexible to provide people with information tailored to their personal needs. In addition, in the great majority of cases, only the person petitioning for divorce attended the meeting, but marriage counselling, conciliatory divorce and mediation depend for their success on the willing involvement of both parties." [169]


3.40 In terms of the way forward, it was stated that:

"The Government will build on the evidence provided by research to consider how best to provide families experiencing relationship difficulties, in particular those with children, with the information and support that they want at the time that they need it." [170]

Publicly funded family mediation


3.41 In addition to the pilot studies which were carried out on information meetings, a research study was commissioned by the English Legal Services Commission (formerly the Legal Aid Board) to monitor the mediation component of the Family Law Act reforms.[171] The various objectives of this study[172] included determining:

  • the relative benefits and cost effectiveness of contracting for the provision of publicly funded and quality assured family mediation services through different supplier arrangements available in England;
  • the level of quality assured legal advice necessary to support publicly funded family mediation and the most cost effective arrangements for providing it;
  • the relative costs/benefits, both for the assisted person and the taxpayer, of the provision of publicly funded mediation and supporting legal advice, compared with the current arrangements.

  • 3.42 The study made an extensive series of findings based on the particular English mediation services environment that was tested. These findings are summarised below:

    Types of cases

  • 85% of cases referred to mediation providers involved disputes about arrangements for children. 33% had financial or property disputes as one of the components. Disputes over children tended to dominate the caseloads of not-for-profit services, while lawyers dealt with a preponderance of financial issues.[173]
  • 70% of the mediation cases in the English study were referred by solicitors (some in response to the statutory requirement and some voluntarily. 12% were referred by the court and the rest (18%) self-referred.[174]
  • Conversion from “intake” (ie, initial referral) to actual mediation:
  • Resulting from section 29 referrals – 30%;
  • Other solicitor referrals – 61%
  • Court referrals – 65%
  • Self referrals (often by one party alone) – 52%.[175]
  • Under the particular conditions of the English study, the advent of public funding for mediation did not appear to have an immediate impact on the volume of mediation activity. The statutory requirement that legal aid applicants explore the possibility of mediation did lead to a significant increase in the number of cases referred to mediation providers (ie, “intake” cases), although overall, the increase in mediation uptakes was found to be modest.[176]

  • The mediation experience

  • People's experience of mediation was found to be positive on the whole. It was noted that there was a tendency for the not-for-profit sector to score higher on questions relating to children issues, and for the for-profit sector to score higher on financial disputes (most notably in respect of mediator understanding).[177]
  • Mediation on children issues drew quite high levels of customer satisfaction (35% found mediation “very helpful”; a further 35% found it “fairly helpful”; 51% thought the mediator had understood their situation “very well”; a further 27% thought the mediator had understood “fairly well”; 71% said that they would recommend mediation to others experiencing a dispute about children).[178]
  • ”Fear of violence”, whilst featuring in a great many of these cases, appeared for the most part to be overcome in mediation. Women's responses to the mediation experience were, on the whole, slightly more positive than those of men.[179]

  • The mediation process

  • The mediators involved in the study appeared to accept the principle that they determined suitability of cases, which was largely equated with willingness of the parties to participate. It was found that, as it was common practice for only one party to attend an intake appointment, judgement of suitability for mediation could be only provisional at that stage.[180]
  • In approximately 50% of cases in the English study, the experience of mediation (as distinct from ”intake”) was confined to just one mediation session. The bulk of the remaining cases involved two or three mediation appointments. The researchers commented that this pattern probably reflected the predominance of “children only” mediations, most of which seemed to involve just the one meeting.[181]
  • The nature of the mediation process was strongly influenced by the issues under discussion. Mediation on property/finance was so different from mediation on children issues that it was not clear that the skills required were of the same order.[182]
  • Family mediators were expected to remain impartial as between the parties and neutral as to the outcome. They were also supposed, as far as was possible, to redress imbalances of power between the parties and to protect children's welfare. (The researchers noted that there appeared to be some logical inconsistency between these objectives.[183]) Mediators generally refrained from directly expressing opinions, but certainly in child-related disputes imposed “parameters of the permissible.”[184]
  • There were no cases in the study where children were included in mediation sessions, or where the mediator saw the children. However, the children's perspectives were routinely discussed. Mediators varied in the extent to which they focused on the children's futures, or treated these as incidental to reaching an agreement between parents.[185]
  • The researchers found that there appeared to be a problem in the English mediation services sector in relation to the variety of expertise brought to bear. The researchers commented that this had implications for the development of a consistent service.[186] They also noted that, “The issue of termination of mediation following upon a failure to reach agreement requires further consideration ... as there appears to be little attempt to consider with the parties their possible future options.” [187]

  • Mediation agreement rates

  • Within the context of the English mediation services sector, the researchers observed that the positive responses to “softer” measures of appreciation of mediation did not necessarily translate into the “hard” measure of agreement.[188] The researchers commented: “That is not to say that mediation has not made a worthwhile contribution. It is probably inappropriate to seek to apply the apparently all or nothing measure of 'agreement' to a relatively brief intervention in respect of issues (such as a child's contact with the non-resident parent) which almost inevitably call for continued negotiation.” [189]
  • The cost of each mediation case paid for by the government

  • The English study found that over the period of the pilot there had been massive variation by supplier in terms of the cost of each mediation case paid for by the Commission. “The modal cost amongst not-for-profit suppliers is of the order of £700 per mediation case, whilst the modal cost amongst for-profit suppliers is some £1,200 per case. Not-for-profit suppliers have tended, over the period of our monitoring, to have lower costs per case than have for-profit suppliers.” [190] The researchers commented that it was likely that following the pilot, the mediation cost per case would fall, and there would also be a convergence across all suppliers. This was largely, they stated, "because we would expect [that] the government would not to be prepared to invest large sums in return for low case volumes to the degree that it felt bound to do with the mediation pioneers."[191]

  • Impact of mediation upon applications for legal aid

  • The researchers observed that: “[I]f we confine ourselves to the question of the impact of mediation upon legal aid certificates issued, although there appears at first sight to be a mediation effect, when methods are adopted to correct for variations in case mix the evidence no longer supports this.[192] ... We found that when everything is factored in – including age, sex, income, and the presence of children - the impact of mediation upon the award of legal aid falls to zero.” [193]
  • This is a somewhat controversial finding and the researchers noted that this was the picture reflected in this particular set of data. They further qualify their finding by adding: “However, much depends on the means by which cases are selected and referred to mediation. A better system of case assignment, and a more efficient referral mechanism, with mediation being integrated into the early stages of legal proceedings, could have some impact upon the demand for lawyer services, although we should not expect this impact to be anything but modest.[194] ... It has to be emphasised that this analysis leaves on one side the potential benefits of mediation – principally the parties' satisfaction with process and outcome.” [195]

  • The impact of mediation upon lawyer costs

  • Similarly in relation to lawyer costs, the researchers found that their particular data indicated that mediation brought downward pressure to bear on lawyer costs to a very limited extent only, [196] although they note that it is important to appreciate that achieving an impact upon lawyer costs, "is just one of the expectations which one might have of mediation."[197]

  • Problems in comparing mediators and lawyers

  • A further controversial finding from the English study was that, overall, the response of the English test subjects to solicitors was even more positive than their response to mediation. From this, the researchers extrapolated: “There is clear evidence that the presentation of solicitors as aggressive troublemakers (with mediation, in comparison, as the embodiment of reasonableness and compromise) is a caricature which deserves now to be regarded as of historical interest only. Solicitors' partisanship remains, however, an important feature, and is highly valued by those facing these particular stresses.” [198]
  • The researchers also observed that one of the arguments advanced in support of mediation was that it was a preferable strategy for dealing with children issues because parents had to continue to negotiate, and the experience of mediation helped them to do that. In the particular context of the English study however, the results suggested that the longer-term impacts of mediation and solicitor negotiation might be similar. The researchers commented: “This finding casts doubt on one of the claims made on behalf of mediation, namely that it improves the parties' capacity to negotiate together in the future." They added, however, the qualifying comment that: "Given that mediation is in so many instances a relatively fleeting intervention, this is perhaps not surprising.” [199]

  • The need to develop independent measures of value

  • The researchers made the significant observation that the study was conducted within a “legal-centric” environment. They stated: “Debates concerning the respective roles of lawyers and mediators in divorce do not for the most part reflect coherent conceptions of value.” They noted that the commonly employed measures of “success” when reviewing mediation and lawyer services were: a) diversion from contested legal proceedings; and b) the conclusion of those proceedings without resort to trial. The researchers commented that these were not adequate measures of value. They stated: “The question: 'To what extent are things now better?' tends not to be asked, although it ought to be asked of both lawyer and mediation services.” [200]
  • They continued: “Legal advice and representation is the dominant model, with mediators being asked to prove themselves through their ability to deliver (at least part of) what lawyers deliver, but at reduced cost." They commented that [within the context of the English mediation services sector]: "It is probably more appropriate to regard mediation as an aid to private communication – in which case we should not expect it to have much impact upon the demand for legal services.” [201]
  • The researchers conclude under this head that [in the English context at least] there is little prospect of mediation replacing lawyers. They state: “That is not to say that mediators cannot provide a valuable service to some couples, but unfortunately the policy debate has tended to focus upon diversion from legal services. Our evidence suggests that in order to have a significant impact upon the volume of legal activity, and upon legal costs, these matters have to be tackled directly.” [202]
  • The future of mediation

  • Based on the findings of the English study, the researchers made the (what would appear, somewhat sweeping) assertion that government support for family mediation “reflects professional enthusiasm, with little regard to the low client base.” They suggested that this has come about because, “the 'story' of mediation – its association with reasonableness and compromise – is appealing,” and also that “government has accepted the mediators' argument that spiralling legal costs can be cut through diverting cases to mediation.” [203]
  • In relation to this last point, the researchers suggested that mediation should not be judged by whether it can reduce the cost of lawyers as, in their view, this “is not a realistic expectation.”[204] They noted that mediation could be a cost-effective option in resolving some disputes at a particular point - where both parties commit themselves to the process.[205]
  • They recommended that the effective utilisation of mediation called for good case selection and, secondly, for a system of referral which would secure the engagement of both parties. They noted that timing was critical. “There is plentiful evidence, in the UK and abroad, that mandatory referral to mediation which follows immediately upon the parties seeking legal help is not effective as a means of securing legal settlement. Equally there is evidence that court-sponsored mediation which follows earlier attempts to negotiate on a bi-partisan basis can indeed 'work' in these terms.” [206]
  • The researchers noted that ”section 29,” the statutory requirement for lawyers to inform their clients about mediation, was not, as it currently operated, an effective means of getting those who might benefit from mediation to consider it at what was, for them, the right time. The researchers noted: “If we are to have mandatory referral to mediation, or mandatory consideration of the mediation option, this needs to be embedded more firmly within legal proceedings.” [207]
  • In their conclusions, the researchers suggested two possible strategies as the way forward for mediation services. The first would be a system comprising an initial court assessment, which would rule out patently unsuitable cases, “followed by mandatory referral to mediation (mandatory in the sense that further legal aid and court resources would not be forthcoming until mediation had been attempted).” [208]
  • A second strategy suggested by the researchers might be “to promote mediation as a genuine alternative to litigation. Separating couples might be informed of its existence, and its potential benefits. One could conceive of a number of potential 'information points', without requiring people to attend a special meeting for this purpose.” They suggested that mediation on this level would be judged “by its ability to provide a service which people value.” They noted that government sponsorship was compatible with this. They added that in their view, however, "it would be unrealistic to expect these services to have much impact upon the demand for lawyer advice, negotiation and representation." They concluded that: “[m]ediation would be supported as a separate, parallel system, with its own distinctive and worthwhile features.” [209]



  • Conclusion


    3.43 The English reforms in this area are still clearly in the process of development. While the findings of their recent research studies are of general interest, they must be viewed, of course, within the particular context of the English family dispute resolution system and their mediation services sector. It would therefore be inappropriate to draw any direct correlations between survey findings in England and our system here in Hong Kong which has its own unique cultural conditions and legal framework.


    [103] Hong Kong Polytechnic University, Evaluation Study on The Pilot Scheme on Family Mediation: Interim Report (Apr 2002), at para 2.

    [104] See HKLRC Subcommittee on Guardianship and Custody, Consultation Paper on Guardianship and Custody (Dec 1998), at Chapter 8. Paras 8.4-5, 8.9-11, and 8.19-8.36 of that chapter were substantially adopted from an unpublished dissertation by Paula Scully, (then) Secretary of the Sub-committee, entitled “Obstacles to Referral, Planning and Implementation of Family Mediation as a Dispute Resolution Process in Hong Kong; Reflections based on Foreign Systems” (Apr 1996).

    [105] See HKLRC Subcommittee on Guardianship and Custody (1998), above, at Chapter 9. Paras 9.22-3, 9.27-8, 9.31-5, 9.39, 9.44-7, 9.56-63, 9.76-9.89, 9.92-5, and 9.107-108 of that chapter were substantially adopted from Scully (1996) above.

    [106] See HKLRC Subcommittee on Guardianship and Custody (1998), above, at Chapter 10.

    [107] Same as above, at Chapter 11.

    [108] Parker & Parkinson, ”Solicitors and Family Conciliation Services-a basis for professional co-operation,” Family Law (1985) vol 15, 270 at 272.

    [109] Same as above.

    [110] Same as above, at 273.

    [111] Mitchell, Children in the middle (1985).

    [112] Parker & Parkinson (1985), above, at 274.

    [113] Same as above.

    [114] In 1989, a research team from Newcastle University had carried out a study on child-focused mediation (see Ogus, Walker and Jones-Lee, Report to the Lord Chancellor on the costs and effectiveness of conciliation in England and Wales (Mar 1989)). Its findings (at 43) were that: 62% of the clients attending the mediation services surveyed were concerned only with child contact. 60% of the mothers had sole custody and 8% of the fathers had sole custody. In 28% of cases, the children lived with both parents and in 4% they shared time between the parents. The researchers (at 42) expressed concern as to the limited amount of time spent in comprehensive mediation addressing children’s issues. If the parties presented pre-arranged plans for the children they would generally be accepted, but financial pre-arranged plans were usually opened up for further discussion. The average time for a child focused mediation was 3 hours compared to 12.7 hours for comprehensive mediation (see 48-49).

    It was noted that the clients in child focused mediation were less satisfied with the outcome than the clients in comprehensive mediation - 38% were satisfied and 26% were dissatisfied. In comprehensive mediation, over 50% were satisfied and 18% were dissatisfied. However, in looking at the broad objectives of mediation, beyond just focusing on the outcome, higher satisfaction was noted. In the child focused mediation, 61% agreed that it protected the best interests of children (5% disagreed), and it “sorted out custody and access” in 60% (10% disagreed). It also helped improve communication (53%) (though 12% disagreed) and it clarified areas of disagreement (59%) (6% disagreed).

    [115] Davis, “Conciliation and the Professions,” Family Law (1983) vol 13, at 6.

    [116] Mediation has had a long history in England. As far back as the Finer Committee report in 1974 (Report of the Committee on One-Parent Families (1974)), “conciliation” was recommended as an established part of the divorce court process. The conciliation movement gathered momentum in the 1980’s. The Booth committee in July 1985 (The Hon Mrs Justice Booth, Report of the Matrimonial Causes Procedure Committee (1985)) endorsed the value of out of court conciliation, and, with the publication of its report, a clear line of demarcation was drawn between conciliation services and the activities of welfare officers.

    [117] Davis (1983), above. This has not necessarily been proven true in practice, however: see discussion in 'More recent developments' below in this chapter.

    [118] Practice Direction (Family Division: Conciliation) [1992] 1 WLR 147. Applications for orders for residence (similar to custody) or contact (similar to access) under section 8 of the Children Act 1989 would be compulsorily referred for an appointment. An application for a ‘prohibited steps’ (actions which the other party would not be able to take) or ‘specific issue’ (a particular point on which the court has made a determination) order would be referred only if the applicant requested it. A summons for wardship where orders under section 8 were sought, could also be referred for a conciliation appointment.

    [119] Practice Direction (Family Division: Conciliation) [1992], above.

    [120] Provision is also made that urgent applications will be referred to the district judge of the day to decide whether the parties are to be referred to conciliation: see same as above.

    [121] English Matrimonial Causes Rules 1977, SI 1977/ 334, rules 33(3) and 48.

    [122] English Children Act 1989, Schedule 12, para 31.

    [123] Cretney, “Family Law - a bit of a racket,” New Law Journal (Jan 1996), 91 at 93.

    [124] (April 1995: Cmnd 2799), HMSO. The department had published a Consultation Paper of the same name in December 1993 (Cmnd 2424).

    [125] This Part of the Act has never been brought into force, and may, in due course, be repealed: see discussion under 'More recent developments' below in this chapter.

    [126] Part III of the 1996 Act (which amended the Legal Aid Act 1988 in relation to the provision of state-funded mediation) has since been repealed and incorporated into the Funding Code for the Community Legal Service (which replaced the former Legal Aid Board) following repeal of the 1988 Act by the Access to Justice Act 1999: see Schedule 15, Part I, Access to Justice Act 1999. See also discussion under 'More recent developments' below in this chapter.

    [127] An Advisory Board on Family Law was established to advise on the implementation and operation of the Family Law Act 1996, including the mediation and information meeting pilots.

    [128] The findings from these pilot schemes are summarised below in this chapter under 'More recent developments.''

    [129] Exceptions were to be prescribed in the regulations. In Parliament the Lord Chancellor gave examples such as the house-bound, the disabled, those who risked violence by going to a particular place and those in custody.

    [130] English Family Law Act 1996, Section 8(9).

    [131] English Family Law Act 1996, Section 8(6)(b).

    [132] Section 12(2) of the Act gives power to the Lord Chancellor to make rules requiring a legal representative to certify whether he has informed his client about the availability of mediation and marriage support services, and whether he has given his client names and addresses of persons who can help with reconciliation and mediation.

    [133] English Family Law Act 1966, Section 13.

    [134] English Family Law Act 1966, Section 8(6) defines an information meeting to mean: “a meeting organised for the purpose of providing those attending with relevant information about matters which may arise in connection with the provisions of, or made under, this Part or Part III and giving an opportunity to attend a marriage counsellor and encouraging the parties to attend him or her.”

    [135] English Family Law Act 1996, Section 13 (a) and (b).

    [136] Lord Chancellor's Department, Legal Aid - Targeting Need (1995: Cmnd 2854).

    [137] The implementation plan for piloting of franchise contracts by the Legal Aid Board for family mediation services commenced in May 1997: see Legal Aid Board, Franchising family mediation services (Feb 1997).

    [138] Lord Chancellor's Department (1995), above, at para 9.7.

    [139] Same as above, at paras 9.7 and 9.8.

    [140] Same as above, at para 9.8.

    [141] Same as above.

    [142] Same as above, at paragraph 9.11.

    [143] As noted in an earlier footnote, Part III of the 1996 Act (which amended the English Legal Aid Act 1988 in relation to the provision of state-funded mediation) has since been repealed and incorporated into the Funding Code for the Community Legal Service (which replaced the former Legal Aid Board) following repeal of the 1988 Act by the English Access to Justice Act 1999: see Schedule 15, Part I, Access to Justice Act 1999. See also discussion under 'More recent developments' below in this chapter.

    [144] Section 15(3F)(b) of the English Legal Aid Act 1988 as inserted by section 29 of the Legal Aid Act 1996. It was proposed that the implementation of section 29 would be piloted in two areas initially which would assist in planning implementation throughout the country.

    [145] The English Legal Aid (Mediation in Family Matters) Regulations 1997, (SI 1997; 1078) in force on 1 May 1997.

    [146] Same as above, at Rule 5.

    [147] An example would be the mediator ensuring that parties participate freely and not influenced by fear of violence or harm: see section 13B(7) of the Legal Aid Act 1988 as inserted by section 27 of the Family Law Act 1996.

    [148] Section 13B(8) of the English Legal Aid Act 1988 as inserted by section 27 of the Family Law Act 1996.

    [149] Access to Justice, Interim Report to the Lord Chancellor (Jun 1995).

    [150] Same as above, at 1.

    [151] Same as above.

    [152] Same as above, at Chapter 18, para 25.

    [153] Same as above, at Chapter 4, para 7.

    [154] Same as above, at Chapter 18, para 35.

    [155] This was issued on 26 July 1996.

    [156] Since then, the Lord Chancellor’s Department has published a comprehensive booklet in plain English, Resolving Disputes Without Going To Court, and the important study, Paths to Justice: What People Do and Think About Going to Law (1999) by Prof Hazel Genn, has been completed.

    [157] "Making Justice Work," English Law Society submission to the Lord Chancellor’s Department’s fundamental review of expenditure on civil litigation and legal aid (June 1994), at para 2.11.

    [158] English Law Society (1994), above, at para 3.27.

    [159] Same as above, at para 3.28.

    [160] Same as above, at para 2.12.

    [161] The English Law Society’s first submission to Lord Woolf’s Review of Civil Justice, March 1995.

    [162] English Law Society (1994) above, at para 8.1.

    [163] “The Law Society’s Provisional Response,” Aug 1995, at para 9.

    [164] English Law Society (1994), above, at para 3.24.

    [165] See press release issued by the Lord Chancellor's Department, "Divorce Law Reform - Government Proposes to Repeal Part II of the Family Law Act 1996" (16 Jan 2001, No 20/01), available at http://www.lcd.gov.uk/pressnfr.htm.

    [166] Same as above.

    [167] Same as above.

    [168] Same as above. The information meetings pilot schemes were launched in June 1997. Six models of information meeting were piloted. The programme was completed in June 1999, when the Lord Chancellor confirmed that preliminary results of the English pilot schemes were disappointing. The Final Evaluation Report was presented to the Lord Chancellor by the Newcastle Centre for Family Studies in September 2000: see Newcastle Centre for Family Studies (Research Director: Prof Janet Walker), Information Meetings and Associated Provisions within the Family Law Act 1996 (2001).

    [169] Lord Chancellor's Department Press Release (Jan 2001), above.

    [170] Same as above. Lord Irvine went on to state that: "The Government has taken forward a wide range of measures over the past three years to help families, including establishing the new Children's Fund and the Children and Family Courts Advisory and Support Service, improving maternity and parental leave arrangements, and increasing funding for marriage and relationship support to a total of 5 million pounds per annum by 2002-2003." It was footnoted in the press release that the decision regarding Part II did not affect section 22 of the 1996 Act, which relates to the funding of marriage support services and remains in force.

    [171] See: Prof Gwynn Davis, Monitoring Publicly Funded Family Mediation: Report to the Legal Services Commission (2001). (See also the Summary Report to the report.)

    [172] Same as above, at para 2.1.

    [173] Same as above, at para 8.1.

    [174] Same as above, at para 11.1.

    [175] Same as above, at para 16.1.

    [176] Same as above, at para 7.1.

    [177] Same as above, at para 17.1.

    [178] Same as above, at para 17.3.

    [179] Same as above, at para 17.2.

    [180] Same as above, at para 15.4.

    [181] Same as above, at para 18.1.

    [182] Same as above, at para 18.5.

    [183] Same as above, at para 18.6.

    [184] Same as above.

    [185] Same as above, at para 18.10.

    [186] Same as above, at para 18.12. The researchers found that the unevenness of expertise was most noticeable in relation to property and financial issues, based on evidence on the not-for-profit sector: same as above.

    [187] Same as above, at para 18.11.

    [188] The study found that, according to mediation providers, mediation in respect of children issues resulted in 'agreement' in some 50% of cases, whilst in financial disputes the agreement rate was of the order of 34%. They also found that, of those who reported that they had reached a measure of agreement at mediation, 59% said that they thought they would be able to modify this as necessary in the future: same as above, at paras 19.1 and 19.4.

    [189] Same as above, at para 19.3.

    [190] Same as above, at para 22.1.

    [191] Same as above, at para 22.2.

    [192] Same as above, at para 23.8.

    [193] Same as above, at para 23.7.

    [194] Same as above, at para 23.9.

    [195] Same as above, at para 23.8.

    [196] Same as above, at para 24.4.

    [197] Same as above, at para 24.3.

    [198] Same as above, at para 20.1.

    [199] Same as above, at para 21.1.

    [200] Same as above, at para 29.1.

    [201] Same as above, at para 30.2.

    [202] Same as above, at para 30.5.

    [203] Same as above, at para 31.1.

    [204] Same as above, at para 31.2.

    [205] Same as above, at para 31.3.

    [206] Same as above, at para 31.4.

    [207] Same as above, at para 31.5.

    [208] Same as above, at para 31.5.

    [209] Same as above, at para 31.6.