|
Hong Kong Law Reform Commission |
CONSUMER COUNCIL
|
Nature of Complaints
|
1996
|
1997
|
1998
|
1999
|
2000
|
1-8/2001
|
|
Sales Practices
|
3
|
4
|
1
|
3
|
2
|
2
|
|
False Trade Description
|
0
|
0
|
1
|
0
|
3
|
1
|
|
Installation
|
0
|
0
|
1
|
0
|
0
|
1
|
|
Late/Non-Delivery/Loss
|
4
|
1
|
5
|
4
|
2
|
4
|
|
Price Dispute
|
1
|
1
|
0
|
1
|
0
|
2
|
|
Quality of Goods
|
6
|
8
|
6
|
9
|
9
|
10
|
|
Quality of Services
|
1
|
1
|
3
|
1
|
4
|
2
|
|
Spurious Goods
|
0
|
0
|
1
|
0
|
0
|
0
|
|
Wrong-Model
|
0
|
1
|
0
|
0
|
0
|
1
|
|
Others
|
3
|
2
|
7
|
4
|
5
|
1
|
|
Total
|
18
|
18
|
25
|
22
|
25
|
24
|