Hong Kong Regulations
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IMMIGRATION (VIETNAMESE REFUGEE CENTRES) (DEPARTURE CENTRE) RULES - RULE 20
Complaints, etc.
(1) A resident may at any time complain to the centre manager or such other
person authorized by the centre manager regarding the treatment received by
him or any other resident.
(2) The centre manager shall, as soon as practicable after a complaint has
been made, record and investigate the complaint and advise the resident who
made the complaint of his findings.
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